A home contains memories, and there is a lot of stress involved in picking up your life and all your possessions when relocating, using a good removal company will take a lot of the pressure off over this difficult time. We move people locally, to the country, interstate and internationally so we are able to arrange an obligation free quote over the phone if it is a small move or we are able to visit your home for an in-depth no-obligation free quote for larger and more complex moves at your convenience. Our professional team of consultants have many years of experience between them to ensure every detail you require is covered to ensure the safe, damage-free transportation of your possessions. We always ensure your possessions are handled with the greatest care and attention, that is our commitment!
Packing
Good quality packing is the key to successful relocation. Whether you want us to pack everything in your home or just selected rooms such as a kitchen or what you like, we can save you time and effort. In fact we can help ensure that all your furniture reaches your new home safely, no matter what its size, shape or form. Its all about professionalism and making moving simple and convenient for you.
Unpacking
If unpacking and setting up your new home is the last thing you want to do after your move, we can do this for you as well. Additionally we can take away all the used cartons and packaging once it has been unpacked.
Cleaning
At every stage of your move there is always a spot that needs cleaning and refurbishing to restore it to a good condition. We are able to arrange a home cleaning service to suit your needs. If you require this service please give us as much notice as possible to ensure we provide a timely service.
Insurance
We take care to ensure your possessions are safe and secure, however we cannot guarantee that an unforseen event beyond our control will never occur. Our insurance policy covers your goods and possessions for fire, flood, collision and overturning of our vehicle whilst in transit. Recent changes to the Commonwealth Financial Services reform Act 2001 meant that only selected removal companies who have completed the AFRA Insurance training and been appointed as authorised representatives of Aldrige and Street, a division of Cowden PTY LTD (Victoria), which holds Australian Financial Licence No. 245658 can arrange insurance for their customers, Port Stephens Removals and Storage is an authorised representative so therefore can assist you obtain insurance to protect your goods while they are in transit or storage.
Please click on the following links to access insurance documents
Our Satisfied Clients
Hear it from our happy and satisfied clients
“Good morning Glenn, Just a note to say how impressed I was with Port Stephens Removals and especially “Howie” who looked after my recent move from Salamander Bay to East Corrimal. My move was seamless and professional with no breakages despite the difficult access/stairs at Salamander Bay residence. I will certainly recommend your company to my friends, family and work colleagues for any future Removals. Please pass on my thanks to “Howie” and to both his assistants and I commend him on the time he took to explain and teach his young helpers the correct procedures involved in removals. I come from a Customer Service background for over 35 years and these type of employees are invaluable to maintain a successful business. Thank you and kind regards, Ms Brindle”
Ms Brindle“Good Morning Port Stephens Removals, Last Monday morning your company collected some furniture from Cabbage Tree Rd and delivered it to a storage shed at Taylors Beach. I just wanted to compliment them on doing an excellent job. They were extremely professional and took great care moving my things. I would certainly use your services again if needed and would recommend you to anyone that was moving. Thank you. Regards, Carole”
Carole“Hi Paul and your amazing Team, Drew and I wish to thank you and your Team for your professional handling of our move from Port Stephens to the Sunshine Coast. The two ladies who helped us pack were amazing and we did not have any breakages. To the four guys who went above and beyond on the day of our move as well as the guys who unpacked our goods at the other end we thank you all immensely. The three guys who collected the empty boxes and all the wrapping paper were so polite and fast. We thoroughly recommend Port Stephens Removals to anyone who needs a removalist. Cheers Drew and Di”
Drew and Di“Hi Peter, Your guys that packed me up at my old address, were employees to be very proud of their were true gentlemen and so very respectful to me during the whole process they are a credit to your company and I have and will continue to speak highly and recommend Port Stephens Removals in the future. I can’t thank you enough Peter you have made what is a very stressful time in one’s life a smooth transition. Thank you so very much. Regards Ali”
Ali“THANK YOU A removal can be a stressful experience! Add the additional stress of leaving the Permanent Navy and you have the recipe for a really stressful time! My thanks and, more importantly, my wife’s thanks to the Port Stephens Removals Team for making our latest (and hopefully last) removal as stress free as any that we have experience during my 38 years in the Royal Australian Navy. The Team provided a courteous, efficient and very professional service throughout. The initial pre-removal consultation, pre-pack, uplift and finally down-load was performed in a consultative, good humoured and efficient manner. This is the first time that we have moved into our own house so we were more than a little keen to ensure that all went well. I am pleased to say that the Team was also keen to do the same. There was no indication from anyone to rush or cut corners in order to get away early on a Friday afternoon. Rather, the Team consulted extensively with my wife to…”
Ian C. Allan , Lieutenat Commander RANR , Medowie NSW“To Port Stephens Removals, I will highly recommend your removal company to anyone who will listen. What an outstanding service. The blokes who moved me, Tyrone & John were so professional, efficient & understanding as it was a seperation move. They have restored my faith in human nature. A BIG Thank you guys & Thank you Port Stephens Removals. Sincere Regards Murphy Flannigan”
Murphy Flannigan“Hello Mike and Paul We are not on line yet because of changing to Telstra, so I am using my granddaughter’s lap top, but I wanted to tell you as soon as possible that we were so impressed with the great job your men did for us, both moving out and moving in. And what a big job it was! Every one was polite, friendly, hard working and extremely efficient and speedy. They placed every piece of furniture in the places we requested, as far as possible – we weren’t always sure ourselves. Thank you, Mike, for the gentle and helpful approach so suitable for an elderly lady inexperienced in moving house. Thank you, Paul, for the friendly and understanding explanation of what we were in for. You and all your men made the experience so much less traumatic! We would recommend you at any time.”
Jeannie and Tom Pollard“Hi Paul, I just wanted to contact you and say a huge thanks for your companies efforts with our removal from Canberra to Vic. Your team were fantastic through the whole process. Johnno, Andy and Adam did an amazing job being extremely professional and caring and they were really good blokes as well. Thanks and best regards”
Lin and Leigh Doak“Hi Paul, I just wish to thank all the people that helped us move. From the packers to the guys who moved us. There were lots involved and not one wasn’t short of fantastic. So personal and kind. They made what is usually difficult and stressful very easy. Please thank them all for us. A great bunch. You are very blessed to have them. To Port Stephens Removals One month ago, my husband and I moved from one suburb to another. During that week, our area experienced a category 2 cyclone. Glen and his team were fantastic. Extra men were sent, at no charge, which sped up the time it would have otherwise taken. The move went smoothly. Each member of the team introduced themselves and they worked happily and attentively to the job at hand. We were very impressed. We highly recommend Port Stephens Removals for any future moves. Thank you Glen and your team.”
David and Deborah Christensen“I would like to congratulate you on your excellent service. The removal went off with military precision. Your packers arrived on time and completed the packing in quick time with professional care and process. We had no damage or scratches to any of our furniture or household items and all electronics worked without hiccup. Thanks for your low stress reasonably priced and professional removal and storage.”
Trevor & Jacqueline